1. Being able to monitor service levels and application uptime is also key to understanding service provider performance.

2. It has also asked for detail on the uptime of the systems and dates and lengths of outages.

3. Service uptime and availability guarantees necessary for your business to compete in the global marketplace are increasing.

4. No guarantees are made in regards to uptime or protection levels.

5. Those looking to manage more nodes or those who want managed uptime assurance will need to upgrade to the standard option.